Terms of Use – Getupgurl

Effective as of September 2023

PLEASE READ THESE TERMS OF USE CAREFULLY.

Welcome to the Getupgurl community!

These terms of use and any other terms and documents expressly incorporated herein, each as may be amended, supplemented or replaced from time to time (together, the “Terms of Use”) apply to your use of (and subscription to) the Getupgurl website, Getupgurl mobile application (“Getupgurl App”), articles, Getupgurl App Facebook closed group forum, online shop or one of our other products or services, all of which are part of the Getupgurl platform (the “Platform” or “website”).

These Terms of Use are entered into by and between you as a user (referred to as “User”, “you” or “your”) and Getupgurl (referred to as “Getupgurl”, “we”, “us” or “our”), and supersede and replace any terms and conditions of services that you may have previously agreed with Getupgurl in connection with the Platform.

Your access to and use of the Platform constitutes your agreement to be bound by these Terms of Use. The offering of the Platform to you is conditional on your acceptance of these Terms of Use. If you do not agree to these Terms of Use, you must not access or use the Platform.

For more details about Getupgurl’s privacy practices, please refer to our Privacy Policy available on this Platform.

USER

Eligibility
By accessing or using the Platform, you confirm that you are of legal age in your country, are not under 16 years old, and have full power, capacity and authority to agree to the Terms and conditions, and have not been previously suspended or removed from using the Platform.

User Account Creation
To use certain features of the Platform, you will need to create a user account (each, a “User Account”) by providing your first and last names, an email address, a password, your date of birth and other information that we may require from time to time. You will also be required to create a username for your User Account in order to access the forum hosted on the Platform. Please provide accurate and current information when creating your User Account.

Getupgurl may, at its sole discretion:
(a) limit the number of User Accounts that you may create or maintain;
(b) stipulate additional conditions and requirements for the opening or maintaining of User Accounts; and/or
(c) refuse to create a User Account for you.

Security
By using the User Account, you will be responsible for maintaining the security of your User Account access credentials, for all activities that occur under the User Account and any other actions in relation to the User Account (with or without your permission). Getupgurl is not responsible for any loss or activity that results from the unauthorised use of your User Account due to your failure to secure your access credentials.

You should not share the access credentials of your User Account (including passwords) with any other person or allow any other person to access your User Account. You must immediately notify the Getupgurl team in writing at info@getupgurl.com of any unauthorised use of your User Account or any other breaches of security.

Suspension and termination
Getupgurl will have the right to suspend access to your User Account, or to terminate your User Account, at any time and for any reason (including where you are in breach of any of the provisions in this Term of Use), subject to Applicable Laws.

You acknowledge and agree that these Terms of Use continue to apply even after your User Account expires or is terminated, or where you have stopped using the Platform.

SUBSCRIPTION SERVICE

The Getupgurl App subscription can be obtained either from this Platform (website) or through your app store.

Subscription
Subscription to the Getupgurl App through our Platform (website): You can choose to subscribe to the Getupgurl App through our Platform (website) on an annual basis, or for such other periods that Getupgurl may offer from time to time, and the applicable fees are set forth on the Getupgurl Platform shop.

Subscription to the Getupgurl App through the app stores: if you subscribe to the app through the Google Play or App stores, you will follow the terms and conditions of your store.

Free trials
7 Day free trials for the Getupgurl App are only available if you subscribe to the app through your app store. If you subscribe through the Platform (website), we may however provide a free trial subscription on request, for a fixed period of time, as determined by Getupgurl in its sole discretion. Unless otherwise stated by Getupgurl in respect of specific promotions, free trials are only available to new Getupgurl users, and Getupgurl reserves the right to cancel any trial subscription immediately if we become aware that the subscriber has already had a trial subscription on a different User Account or using a different email address. Furthermore, any attempts to register for a further free trial on the same User Account or using the same email address may result in you being charged for the applicable subscription fees.

Payment details
You can pay the fees for your annual subscription on the Getupgurl Platform (website) by credit card or EFT, or through your account with the applicable app store if you purchase a subscription of the Getupgurl App (i.e. through in-app purchases).

Renewal of subscription
If you purchase the Getupgurl App subscription on our Platform (website), it will not be renewed automatically. You’ll have to purchase another yearly subscription through the shop on our website.

If you purchase the Getupgurl App subscription through your app store, your subscription will automatically renew unless you cancel in your app store, at least twenty-four (24) hours before the end of the current billing period. Upon such cancellation, you will still be entitled to access the subscription services on the Platform for the remainder of the duration that you have paid for.

Cancellation and refund of subscription fees
If you have subscribed to the Getupgurl App through an app store, the cancellation and refund of subscription fees will be governed by the applicable terms and conditions of that app store.

If you have subscribed to the Getupgurl App through our Platform (website), you may change your mind and receive a full refund of the amount you have paid for the subscription within seven (7) days starting from the day you subscribed through our website (the “Cooling-off Period”):
(a) if you sign up for a free trial in the app stores, you agree that the Cooling-off Period for the paid subscription that you are receiving the free trial in connection with ends seven days after you start the free trial – if you use the Getupgurl App during the free trial and don’t cancel the paid subscription before the free trial ends, you lose your right of withdrawal; and
(b) if you purchase a subscription on the Platform (website), you agree that the Cooling-off Period is available for seven (7) days after you have paid for the subscription, but the Cooling-off Period expires once you cancelled your paid subscription, and asked for a refund before the end of the Cooling-off period.

To exercise this right, please contact the Getupgurl team at info@getupgurl.co.za.

Following expiry of the Cooling-off Period, subscriptions are non-refundable and there is no right to refunds.